Service Catalog | Information Technology (2024)

A catalog of all the tools and services that Penn State IT offers. Some resources may be missing as we are working towards being comprehensive. More resources can be found in the IT Help Portal.

IT Help Portal

Service Status

Browse by A-Z or by Categories

Administrative and Business

LionPATH

Schedule courses, view transcripts, access financial aid information, pay tuition bills, and more with Penn State’s student information system.

SIMBA

SIMBA (System for Integrated Management, Budgeting, and Accounting) is the platform used for the University’s financial needs.

Communication and Collaboration

Google Workspace

Apps such as Google Drive, Docs, Sheets, Slides, Forms, Hangouts, and Jamboard are available to all Penn State students.

Zoom

Join, host, and record meetings from your computer or mobile device.

Office 365

Access your Penn State email through Outlook and take advantage of other apps, including Word, Excel, and PowerPoint. Explore all of Office 365’s offerings to unlock your creativity and increase your productivity.

Kaltura

Incorporate digital content into classwork with this cloud-based tool. Kaltura works in tandem with both Zoom and Canvas for storing, publishing, and streaming videos and other media.

Penn State Go

Use Penn State’s official all-in-one mobile app to access Canvas, LionCash+, campus maps, campus dining, and more.

Sites at Penn State

All skill levels, from novice to expert, can build websites, blogs, and portfolios with this WordPress-based service.

Desktop and Mobile Computing

Device Management

These services, including Systems Management (SysMan), Cooperative Lab Management (CLM), and Mobile Device Management (MDM), enable IT staff to remotely manage University-owned computers, servers, and mobile devices with centrally provided tools, allowing for consistent and up-to-date operating system lifecycles, application management, security, and more.

Paw Prints

Students at the Altoona, Dickinson Law, Harrisburg, Hershey Medical, Scranton, and University Park campuses have access to modern cloud-based, pay-as-you-go printing at conveniently located kiosks.

Software Downloads

A catalogue of free and discounted University-approved software is available to students.

WebLabs

WebLabs is an extension service of Cooperative Lab Management (CLM) that provides remote access to classroom and lab resources via a web browser.

Information Security

Penn State Account

You are automatically assigned a Penn State user ID. You will use your Penn State Account to log in to all the University’s sites and services for as long as you’re affiliated with Penn State.

Multifactor Authentication

Multifactor Authentication (MFA) is an additional layer of security that requires verifying your identity on a secondary device.

Infrastructure

WiFi

Hit the ground running with Penn State’s campus WiFi by preparing your devices before you arrive. It only takes a few minutes. The University’s wireless setup page has step-by-step instructions, network information, and support services.

IT Professional Services

Accessibility

Ensuring that all Penn Staters, both disabled and enabled, can properly engage with digital content.

IT Service Desk

The IT Service Desk provides troubleshooting and helps with technical services, programs, and devices. We’re available at on-campus locations, by phone, or via chat.

IT Learning and Development

IT Learning and Development (ITLD) provides free, online, in-person, and personalized professional development resources for a variety of software systems and technology tools.

Learning Resource Network

Browse through content including core business skills, project management, business acumen, technology, professional growth, and compliance. Courses may be offered online or instructor-led.

LinkedIn Learning

Visit LinkedIn Learning’s library of thousands of free, on-demand tutorials to enhance your coursework and build your resume.

Tech Tutors

Technology tool assistance is available for all students online via Zoom, Monday through Friday from 10 a.m. to 6 p.m., and Sunday from noon to 5 p.m. Tech Tutors can help you use Canvas, Office 365, Kaltura, Zoom, and more.

Teaching and Learning

Canvas

Penn State’s online learning management system where you can access your courses, take quizzes, submit assignments, monitor grades, and communicate with instructors and classmates.

Computer Labs

Find a computer lab, view lab hours, and check which computers are available.

Maker Commons

Enriching teaching and learning through 3D printing, rapid prototyping, design thinking, and more.

Media Commons

Create video and audio projects with the help of expert guidance and support.

Top Hat

A cloud-based teaching tool that leverages student’s devices to increase in-class engagement and real-time feedback. Whether in or out of the classroom, students can participate with interactive slides, graded questions, customized content, videos, discussions, and polls.

Turnitin

Provide feedback on writing assignments via markup tools, rubrics, proofreading tools, and originality reports.

Virtual Desktop (VDI)

Connect to your VDI from any Internet connection and access all University resources as usual. Units using VDI only:
Corporate Controller (except Bursar’s Office, see VPN) and University Police & Public Safety.

VoiceThread

Use uploaded documents, videos, presentations, and other media to drive digital, asynchronous conversations in your classes.

Service Catalog | Information Technology (2024)

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